Updates to Arvest Go mobile app and Online Banking with BlueIQ™

Thursday, August 08 at 12:05 AM
Category: Arvest News

We’ve got some good news for you – we’ve made updates to our Arvest Go mobile app and Online Banking with BlueIQ™! The Arvest Go app update will become available in the app stores on August 8. If your phone doesn’t automatically update your apps, you may need to manually download the new version of our mobile app.

These updates will help provide a better experience for our customers, and many of these updates come from feedback you’ve shared with us!

Updates to Arvest Go mobile app include:

  • Improved visibility of your account balance when making a transfer between accounts
  • Improved how account balances display when they fall below zero
  • Increased the speed in which pending transactions appear. To reduce confusion with balance calculations happening throughout the day, we removed the running balance for pending transactions. Your account balance (minus your pending transactions) will still appear at the top right of the Transactions screen, on the Accounts screen, Widget and Quick View.
  • Added more detail to the Mobile Check Deposit confirmation screen
  • Moved access to Widget and Quick View settings so they can simply be found under Settings

Update to Online Banking with BlueIQ™ includes:

  • Reduced confusion with balance calculations happening throughout the day by removing the running balance for pending transactions. Your account balance (minus your pending transactions) will still appear in the top left in the blue header on the Transactions tab, and on the Dashboard.

We’re keeping an eye on the latest in mobile trends, and plan to enhance your mobile banking experience in the future. If you have a question about any of these updates, simply visit with an associate at your local branch or call us at (866) 952-9523.

Tags: App, Arvest Go, Mobile Banking, Online Services
 

Arvest Go Mobile App: Have you Made the Switch??

Thursday, January 31 at 02:00 PM
Category: Arvest News

Arvest mobile banking customers, is your banking app Arvest Go? 

If it’s not Arvest Go, and you still use our previous app, please note: It’s time now to download Arvest Go, to be ready before your current app goes away on February 12. The previous Arvest app is discontinued and will soon stop working. 

 

In order to avoid a disruption in service on February 12, please download and install Arvest Go through your phone’s app store (iPhone* or Android. *)

In order to avoid a disruption in service, please download and install Arvest Go through your phone’s app store (iPhone* or Android. *

Just follow these steps and you’re good to go: 

  • Update your phone’s operating system, if necessary.1 (Step-by-step directions available at Apple support* and Google support.*)
  • Download and install Arvest Go through your phone’s app store (iPhone* or Android. *)
  • Log in with your current Login ID and password.
  • Begin using Arvest Go for mobile banking.
  • Delete the discontinued previous Arvest mobile banking app. 

If your current app stops working before you update your system and download Arvest Go, you can access your account by visiting arvest.com on your mobile web browser and logging in to Mobile Web BlueIQ

For iPad® users: Please use Online Banking with BlueIQ, easily accessed through any tablet’s browser, for an optimal banking experience. For more information, visit arvest.com/downloadgo. 

New to mobile banking or have questions?  

If you’re new to mobile and online banking with Arvest, visit with an associate at your local branch or call us at (866) 952-9523 for a login ID and temporary password. 

If you have questions regarding these upcoming changes, call us at (866) 952-9523. Our goal is to continually improve your banking experience with updated products and services. 

Thank you for banking with Arvest. 

1Arvest Go requires at least Apple iOS 9 or Android 5 Lollipop. We recommend the most current operating system to make sure you get everything Arvest Go has to offer. 

* Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured  institution.

 

 

    

Tags: Arvest Go, Mobile Banking, Online Services
 

Android Pay is now Google Pay

Thursday, March 01 at 02:00 PM
Category: Arvest News

Android Pay is being replaced with Google Pay. With Google Pay, you’ll have everything you loved about Android Pay with a fresh look and new features. All of the information you’ve added and your Android Pay settings will be the same on Google Pay.

If you’re already using Android Pay, you don’t need to do anything to get started with Google Pay. The next time you update your Android Pay app, it’ll become Google Pay. Learn how to update your app*.

You can enjoy all the benefits and security of your Arvest Bank debit card while using Google Pay. It's the simple, secure and private way to make purchases using compatible Android™ devices.** With the Google Pay app, you can snap a photo of your card and place your unlocked device near a contactless terminal to make purchases at more than a million stores*, online, and in apps.

Use Arvest Debit Cards on Google Pay

Google Pay provides privacy and security during and after each transaction by:

  • Allowing you to leave your card in your purse or pocket;
  • Using a unique virtual account number instead of your actual card number; and
  • Sending you a notification (including the name and number of the store) after every transaction.

Arvest Google Pay Terms and Conditions (PDF)

** Google Pay is only compatible on Android devices that run KitKat 4.4 or later. Cardholders don't need to have NFC-enabled devices to use Google Pay for online transactions using virtual account numbers (e.g., network tokens).

Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC. 

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

 

 

Tags: Mobile Banking, Online Banking with BlueIQ™, Online Services
 

Arvest to Arvest Transfers Now Here

Wednesday, October 04 at 06:55 PM
Category: Arvest News

Now you can make a transfer from one eligible Arvest consumer account to another customer’s eligible Arvest account in a few simple steps! 

From the Online Banking with BlueIQ™ Dashboard:

 

  • Select ‘Transfer Now’
  • Select ‘Another Arvest checking account (Arvest to Arvest)’
  • Enter the recipient last name (if sending funds to a business, enter the last name of a signer on the account), the recipient checking account and the dollar amount
  • Choose the ‘From’ account
  • Select ‘Preview’
  • Select ‘Confirm’ 

It’s that easy! 

Keep these guidelines in mind to determine if your transfer will be successful:

 

  • The ‘To’ account must be an Arvest consumer checking or Money Market account or a business checking or Money Market account.
  • The ‘From’ account must be an Arvest consumer checking or Money Market account.
  • The ‘To’ and ‘From’ accounts must be open at least 30 calendar days and must not currently be overdrawn past their overdraft limit.
  • Last name and account number of ‘To’ account must exactly match our records.
  • Funds must be available in the funding account. The amount available includes your overdraft limit. If the amount of the transfer exceeds your account balance, the remainder of the transfer will cause your account to overdraft, and you will be charged an overdraft fee. 

Here are a few more helpful details:

 

  • Availability: Transfers are immediate and recipients have immediate access to the transferred funds when made by Arvest’s 8 p.m. cut-off time. Transfers made after 8 p.m. will be available the next business day.
  • Fees: There is no fee to make an Arvest to Arvest Transfer. However, fees can result under certain circumstances. You will be charged a fee when:
    • The amount of the transfer exceeds your checking or Money Market account available balance.
    • You exceed the monthly transaction limit (6) when you make a transfer from your Money Market account.
  •  Business Day Limits: Customers may transfer up to $2,500 per online banking ID per business day from an eligible Arvest consumer checking or Money Market account to an eligible Arvest consumer checking or Money Market account or business checking or Money Market account. The limit for Private Banking customers is $5,000 per online banking ID per business day. 

 

If you have additional questions about Arvest to Arvest transfers, feel free to Ask Arvest or give us a call at (866) 952-9523. 

Tags: Online Services
 

Track Your Teams with Gameday Experience Apps

Thursday, August 17 at 02:00 PM
Category: Arvest News

Arvest is excited to be the presenting sponsor of a collection of mobile apps that let you keep track of your favorite sports teams, no matter where you are!Football Fan
 
Developed by From Now On, an Omaha, Neb.-based emerging player in mobile app technology, the apps are branded for many of the universities, colleges and high schools within our footprint and are provided at no cost to the fans! The gameday experience apps are designed to enhance your fan experience and promote engagement.

Each school’s app—based off the FanX platform—features team info, event schedules, live stats, scores, stadium maps, personalized notifications and much more.

“Providing the FanX app to these institutions is an innovative way to elevate fan engagement while also fulfilling our mission of giving back to our communities,” said Jason Kincy, SVP and director of marketing for Arvest Bank.

You can download the apps via the App Store* and Google Play* or you can search for your school’s name in the search bar.

Go teams!

Here is a list of the gameday experience apps within our footprint. This list is current as of Aug. 10, 2017.

  • MSSU Lions GO (Missouri Southern Athletics)
  • Gorilla Experience (Pittsburg State Athletics)
  • UMKC Roos Athletics (University of Missouri-Kansas City Athletics)
  • Arkansas Tech Experience (Arkansas Tech University Athletics)
  • UAFS Lions Gameday (University of Arkansas-Fort Smith Athletics)
  • University of Ozarks Athletics
  • ORU Golden Eagles Live (Oral Roberts University Athletics)
  • NSU Live (Northeastern State University Athletics)
  • Oklahoma Christian Athletics
  • Cameron Aggies Gameday (Cameron University Athletics)
  • Little Rock Gameday Experience (University of Arkansas-Little Rock)


Coming soon! This list is current as of Aug. 10, 2017:

  • Drury University
  • Bartlesville High School
  • West Plains High School
  • Mountain Home High School
  • Yellville Summit High School


Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.

Tags: College, Online Services, Technology

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